idn178 ("we", "us", or "our") operates the online gaming platform accessible at https://idn178.pro. We are committed to handling your personal information responsibly, transparently, and in accordance with internationally recognised data-protection principles. This Privacy Policy applies to all visitors, registered Members, and prospective members who interact with the idn178 platform in any capacity.
By accessing idn178 or creating an account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This document should be read alongside our Terms & Conditions, which govern your use of the idn178 platform.
Important: If you do not agree with any part of this Privacy Policy, you must not use the idn178 platform. Continued use of the platform after any update to this Policy constitutes your acceptance of the revised terms.
Our Privacy Commitments
256-Bit SSL Encryption
All data transmitted between your device and idn178 servers is protected by bank-grade SSL encryption. Your personal and financial information travels safely at all times.
No Third-Party Data Sales
idn178 never sells, rents, or trades your personal data to third-party marketers or data brokers. Your information is used solely for legitimate platform operations.
Minimal Data Collection
We collect only the data genuinely required to operate your account, verify your identity, process transactions, and comply with legal obligations — nothing more.
Your Data Rights
Members have clear rights to access, correct, export, and request deletion of personal data held by idn178, subject to applicable legal retention requirements.
Transparent Cookie Use
We categorise cookies clearly — essential, functional, analytics, and marketing — and explain exactly what each type does on the idn178 platform.
Dedicated Privacy Support
Our support team is available 24/7 to handle data access requests, correction requests, and privacy enquiries via live chat or email at [email protected].
1 Data Controller
idn178 is the data controller responsible for the personal information collected through the idn178 platform at https://idn178.pro. As data controller, idn178 determines the purposes and means by which your personal data is processed.
For all privacy-related enquiries, data access requests, or complaints, please contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 within the idn178 platform for all registered Members.
- Response Time: We aim to acknowledge all privacy requests within 72 hours and resolve them within 30 calendar days.
2 Personal Data We Collect
idn178 collects personal data from you directly (when you register, transact, or contact support), automatically (through your use of the platform), and in certain cases from third-party verification services. The categories of personal data we collect are set out in the table below:
| Data Category |
Specific Examples |
Source |
| Identity Data |
Full name, date of birth, gender, national ID number (NIK from KTP), passport number |
Provided by you during registration and KYC |
| Contact Data |
Email address, mobile phone number, residential address in Indonesia |
Provided by you during registration |
| Financial Data |
Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet accounts (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records in IDR |
Provided by you and generated by platform activity |
| KYC Documents |
Scanned or photographed copy of KTP (national ID), passport, driving licence, proof of address (utility bill, bank statement) |
Provided by you during identity verification |
| Gaming Activity Data |
Games played, bet amounts, win/loss history, session durations, game preferences, bonus participation history |
Automatically generated by platform activity |
| Technical Data |
IP address, device type, browser type and version, operating system, screen resolution, login timestamps |
Automatically collected via platform cookies and server logs |
| Communications Data |
Live chat transcripts, email correspondence with support, feedback submissions |
Generated during your interactions with idn178 support |
| Marketing Preferences |
Your opt-in or opt-out choices for promotional emails, SMS alerts, and platform notifications |
Provided by you via account settings |
Special Category Data: idn178 does not deliberately collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where strictly required by applicable law (for example, where an identity document contains a photograph used for facial verification during KYC).
3 How We Use Your Personal Data
idn178 processes your personal data only where we have a lawful basis to do so. The lawful bases we rely on are: performance of a contract (to operate your account), legal obligation (to comply with applicable regulations), legitimate interests (to secure the platform and improve our services), and consent (for marketing communications, where consent has been given).
- Account Management: To create, maintain, verify, and administer your idn178 Member account, including processing deposits and withdrawals in Indonesian Rupiah (IDR/Rp) via local payment channels.
- Identity Verification (KYC): To verify your identity, age (21+), and residency in Indonesia as required by our platform rules and international anti-money-laundering (AML) standards.
- Transaction Processing: To process deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja, and to maintain accurate financial records.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, multi-accounting, bonus abuse, money laundering, and other prohibited activities as defined in our Terms & Conditions.
- Customer Support: To respond to your enquiries, process complaints, and provide technical assistance via live chat, email, or other support channels.
- Responsible Gaming: To monitor gaming patterns, apply responsible gaming limits you have requested (deposit limits, cooling-off periods, self-exclusion), and identify Members who may benefit from our responsible gaming resources.
- Platform Improvement: To analyse aggregated, anonymised usage data to improve the idn178 platform, optimise game performance, and enhance the overall member experience.
- Marketing Communications: Where you have opted in, to send you information about promotions, bonuses, new games, and special offers relevant to your preferences. You may withdraw consent at any time via your account settings or by contacting support.
- Legal Compliance: To comply with applicable laws, respond to lawful requests from competent authorities, and enforce our Terms & Conditions.
4 Cookies & Tracking Technologies
idn178 uses cookies and similar tracking technologies (including pixel tags and local storage objects) to operate the platform, remember your preferences, analyse site performance, and deliver relevant content. Cookies are small text files stored on your device when you visit the idn178 platform.
We use four categories of cookies, identified by the badges below:
Essential
Functional
Analytics
Marketing
-
Essential Session & Security Cookies: Required for the platform to function. These include login session tokens, CSRF protection tokens, and load-balancing cookies. They cannot be disabled without breaking the platform's core functionality.
-
Functional Preference Cookies: Remember your settings and preferences — such as your chosen game lobby layout, notification preferences, and responsible gaming display options — so you do not need to reconfigure them on each visit.
-
Analytics Performance Cookies: Collect anonymised data about how Members navigate the idn178 platform — pages visited, game categories accessed, session duration, and error events. This data is aggregated and used solely to improve platform performance and user experience.
-
Marketing Targeting Cookies: Used to deliver promotional content relevant to your interests within the idn178 platform. These cookies are only activated where you have provided explicit marketing consent. They do not share data with external advertising networks.
You can control cookie preferences through your browser settings. Note that disabling Essential cookies will prevent you from logging in or using core platform features. For detailed cookie opt-out instructions, contact our support team.
5 Data Sharing & Third-Party Disclosure
idn178 does not sell, rent, or trade your personal data. We may share your data with the following carefully selected categories of third parties, strictly on a need-to-know basis and under binding confidentiality and data-processing agreements:
- Payment Processors: Indonesian banking and e-wallet partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, LinkAja) receive the financial data necessary to process your deposit and withdrawal transactions in IDR.
- Identity Verification Providers: KYC and AML compliance vendors that verify identity documents and screen against sanctions lists. These providers process your KYC documents under strict data-processing agreements.
- Game Content Providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, and Spribe receive anonymised session identifiers and technical data necessary to deliver game content. They do not receive your identity or financial data.
- IT Infrastructure Providers: Hosting, content delivery, and cybersecurity vendors that support the operation of the idn178 platform. These providers act as data processors under our instruction and may not use your data for any independent purpose.
- Legal and Regulatory Authorities: We may disclose personal data to law enforcement, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of idn178 or its Members.
No Unauthorised Disclosure: idn178 will never disclose your personal data to any third party for commercial gain, advertising brokerage, or any purpose not listed above. Any suspected unauthorised disclosure should be reported immediately to
[email protected].
6 Data Retention
idn178 retains your personal data for as long as your account is active and for as long as necessary to fulfil the purposes described in this Privacy Policy. The following retention periods apply:
| Data Type |
Retention Period |
Reason |
| Account & Identity Data |
Duration of account + 5 years post-closure |
AML compliance, legal proceedings, regulatory audit |
| KYC Documents |
Duration of account + 5 years post-closure |
Regulatory requirements, identity fraud prevention |
| Financial & Transaction Records |
Duration of account + 7 years post-closure |
Financial record-keeping and tax compliance obligations |
| Gaming Activity Logs |
Duration of account + 3 years post-closure |
Dispute resolution, responsible gaming monitoring |
| Support Communications |
3 years from last interaction |
Quality assurance, dispute resolution |
| Marketing Preferences |
Until withdrawal of consent or account closure |
Consent management, marketing compliance |
| Technical / Server Logs |
90 days rolling |
Security monitoring and incident response |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.
7 Your Data Rights
As a Member of idn178, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] or via live chat:
Right of Access
Request a copy of all personal data idn178 holds about you, along with information about how it is being used.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held in your idn178 account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Right to Restriction
Request that processing of your data be restricted while a correction or objection request is under review.
Right to Portability
Request a machine-readable export of personal data you have provided to idn178, in a structured, commonly used format.
Right to Object
Object to processing of your data based on legitimate interests, including direct marketing. You may opt out of marketing at any time via account settings.
idn178 will respond to all valid data rights requests within 30 calendar days. Where a request is complex or involves large volumes of data, we may extend this period by a further 30 days with prior notice to you. Identity verification may be required before processing sensitive data requests.
8 Data Security
idn178 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
- 256-Bit SSL/TLS Encryption: All data transmitted between your browser and the idn178 platform is encrypted using industry-standard TLS protocols. The idn178 platform operates exclusively over HTTPS.
- Encrypted Data Storage: Sensitive personal data — including KYC documents, payment details, and account credentials — is stored in AES-256 encrypted databases on secure, access-controlled servers.
- Access Controls: Access to personal data within idn178 is restricted on a strict need-to-know basis. All staff with data access undergo background screening and are bound by confidentiality obligations.
- Multi-Factor Authentication (MFA): Internal staff systems use MFA to prevent unauthorised access. Members are encouraged to enable two-factor authentication on their accounts where available.
- Regular Security Audits: idn178 conducts periodic penetration tests, vulnerability assessments, and internal audits to identify and remediate security risks proactively.
- Incident Response Plan: In the event of a data breach that poses a risk to Members, idn178 will notify affected Members promptly and take immediate steps to contain and remedy the breach.
Your Responsibility: While idn178 takes every reasonable step to protect your data, you are also responsible for keeping your account credentials secure. Never share your username, password, or OTP codes with anyone — including individuals claiming to be idn178 staff. idn178 will never ask for your full password.
9 International Data Transfers
idn178 primarily operates its platform infrastructure within data centres serving the Asia-Pacific region. In some cases, personal data may be transferred to and processed by service providers located outside Indonesia, including game content providers and technology partners with regional or global operations.
Where such transfers occur, idn178 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to the protections described in this Privacy Policy. These safeguards include:
- Binding data-processing agreements with all third-party processors, incorporating mandatory data security and confidentiality obligations.
- Transfer of only the minimum data necessary for the specific processing purpose.
- Regular review of third-party security certifications and compliance posture.
10 Children's Privacy & Age Restriction
Strictly 21+ Platform: idn178 is an adults-only platform. We do not knowingly collect personal data from individuals under 21 years of age. If you are under 21, you must not register an account or use any part of the idn178 platform.
If idn178 discovers or is notified that personal data has been collected from a person under 21, we will immediately suspend the relevant account, delete all associated personal data, and refund any deposits made to the payment method used (minus any winnings derived from wagers placed during the underage access period).
Parents and guardians who suspect that a minor in their care has registered on the idn178 platform should contact us immediately at [email protected]. We take underage gambling prevention seriously and will act on any such report as a priority.
11 Marketing Communications
With your explicit consent, idn178 may contact you with information about promotions, bonuses, new game releases, tournaments, and special seasonal offers relevant to the Indonesian market — including events such as Idul Fitri, Chinese New Year (Imlek), and Indonesian Independence Day (17 August). All marketing communications will be in English.
- Opt-In: Marketing consent is collected at registration and can be updated at any time through your idn178 account settings dashboard.
- Opt-Out: You may withdraw marketing consent at any time by updating your notification preferences in your account dashboard, clicking the unsubscribe link in any marketing email, or contacting support at [email protected]. Withdrawal of consent takes effect within 5 business days.
- Transactional Communications: Please note that withdrawing marketing consent does not affect essential transactional notifications — such as deposit confirmations, withdrawal updates, KYC requests, and account security alerts — which are sent regardless of marketing preference as they are necessary for account management.
12 Updates to This Privacy Policy
idn178 may update this Privacy Policy periodically to reflect changes in our data-processing practices, platform features, or applicable legal requirements. When material changes are made, we will:
- Update the "Last Reviewed" date at the top of this page.
- Display a prominent notice on the idn178 platform for at least 7 days before the updated Policy takes effect.
- Send an email notification to all registered Members where the changes materially affect their rights or the way their data is processed.
Your continued use of the idn178 platform after the effective date of any revised Privacy Policy constitutes acceptance of the updated terms. We encourage you to review this page periodically.
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